Shipping policy

 

Sosij will aim to deliver most UK orders within 1 working week from receipt of order. 

Orders will be shipped on Wednesdays, orders placed after this will be allocated delivery the following week.

Delivery times cannot be guaranteed, but all orders are shipped as soon as possible, mostly Wednesdays due to other work commitments.

We request the provision of a mobile number and email address for these services to enable us to keep you up to date with your order and pass on any relevant tracking information.

We will attempt to despatch all orders placed within 1 week of their receipt (excluding weekends and public holidays) from the date of your order. Once your order has been dispatched, delivery will take place by next day courier. You'll receive an email confirming the despatch timing and tracking numbers if applicable.

Delivery times are not guaranteed by ourselves, but we try our best to get your order to you as soon as possible. 

We use DPD for the courier agent.

You will be sent either an email or a text providing a delivery time frame for any orders shipped. If you are not going to be available to sign for the package, you will have the opportunity to provide details of where it can be safely left, or nominate a neighbour who can sign for it, or you can rearrange the delivery. All dispatch and delivery timings are subject to stock availability. You will be informed as soon as possible of any delays and offered options to change or cancel your order.